Investigating - We are actively monitoring Winter Storm Fern, a large winter weather system forecast to impact wide portions of the United States beginning later this week.
Current forecasts indicate snow, ice, and dangerous travel conditions across multiple regions, which may affect carrier pickup and medication delivery timelines in impacted areas.
At this time:
• Most pharmacy operations and shipments remain on schedule
• Some regions may experience delays as carriers adjust for safety
We are coordinating closely with pharmacy partners and carriers and will provide updates as conditions develop.
Next update by: Today at 6:00 PM ET
Jan 22, 2026 - 10:25 CST
Current forecasts indicate snow, ice, and dangerous travel conditions across multiple regions, which may affect carrier pickup and medication delivery timelines in impacted areas.
At this time:
• Most pharmacy operations and shipments remain on schedule
• Some regions may experience delays as carriers adjust for safety
We are coordinating closely with pharmacy partners and carriers and will provide updates as conditions develop.
Next update by: Today at 6:00 PM ET
Jan 22, 2026 - 10:25 CST
Website
Operational
Partners API
Operational
Cloud Contact Center
Operational
Patient Video Portal
Operational
Amazon Connect (us-east-1)
Operational
Pharmacy Operations
Operational
Pharmacy Fulfillment
Operational
Medication Shipping
Operational
Carrier Pickup & Delivery
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.